Case brief
RBI has imposed a monetary penalty of Rs 6,89,600 on CRIF High Mark Credit Information Services Private Limited. The company was found non-compliant with RBI’s directions on compensating eligible complainants for delayed credit-information rectification/updation.
Impact
The company must bear the monetary penalty and may also face further regulatory action, as RBI has noted that the penalty is without prejudice to any other action it may initiate. No operational restriction was announced in this release, but the finding reinforces compliance expectations on timely compensation to eligible complainants.
Why RBI acted
Regulatory basis
- section 25(1)(iii) read with section 23(4) of the Credit Information Companies (Regulation) Act, 2005