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CRIF High Mark Credit Information Services Private Limited

Credit bureau

A source-linked record of 3 RBI actions, their timing, severity, and recurring regulatory themes.

At a Glance

Total actions
3
Total penalties
Rs 33.6 L
Latest action
4 Sept 2026

Enforcement Fingerprint

3 actions across 3 years.

PenaltyRestrictionLicence actionLiftedOther

Action Mix

Monetary penalty3

Lifecycle Mix

Fresh imposition3

Severity Mix

S1 Low1
S2 Moderate1
S3 Elevated1

Source-linked record

Action History

3 linked actions

2026

1

Case brief

RBI has imposed a monetary penalty of Rs 6,89,600 on CRIF High Mark Credit Information Services Private Limited. The company was found non-compliant with RBI’s directions on compensating eligible complainants for delayed credit-information rectification/updation.

Impact

The company must bear the monetary penalty and may also face further regulatory action, as RBI has noted that the penalty is without prejudice to any other action it may initiate. No operational restriction was announced in this release, but the finding reinforces compliance expectations on timely compensation to eligible complainants.

Why RBI acted

Reporting & disclosureCustomer protection

Regulatory basis

  • section 25(1)(iii) read with section 23(4) of the Credit Information Companies (Regulation) Act, 2005

2023

1

Case brief

RBI imposed a monetary penalty of Rs 25.75 lakh on CRIF High Mark Credit Information Services Private Limited, Mumbai. The action was for non-compliance with CIC law and rules relating to credit-information accuracy and borrower complaint handling.

Impact

The company must bear the penalty and address the compliance deficiencies identified by RBI, especially around accuracy/completeness of credit data and timely borrower complaint resolution. The action does not invalidate past transactions, but it signals continued supervisory scrutiny over the company’s credit-information reporting and customer grievance processes.

Why RBI acted

Reporting & disclosureCustomer protection

Regulatory basis

  • clause (iii) of sub-section (1) of section 25 read with sub-section (4) of section 23 of CIC (R) Act
  • Credit Information Companies (Regulation) Act, 2005
  • Credit Information Companies Rules, 2006

2014

1

Case brief

RBI imposed a Rs. 1 lakh penalty on CRIF High Mark Credit Information Services Private Limited. The action was for not ունենալ?

Impact

CRIF High Mark Credit Information Services Private Limited must absorb the Rs. 1 lakh penalty; the release does not describe any additional operational restriction or ongoing corrective direction. The forward-looking impact is limited to the financial penalty and the compliance signal to ensure statutory management requirements are met.

Why RBI acted

Governance oversightLicensing breach

Regulatory basis

  • Sections 9(1) and 9(2) of the Credit Information Companies (Regulation) Act, 2005 (CICRA)
  • Section 23(4) of the CICRA