Recorded RBI impact
Fine: Rs 10,000
Monetary penalty · Fresh imposition
Published by RBI
25 Oct 2023
Case Brief
By an order dated September 29, 2023, RBI imposed a monetary penalty of Rs 10,000 on The Manjeri Co-operative Urban Bank Ltd., Manjeri, Malappuram District, Kerala. The penalty was imposed for non-compliance with RBI directions on customer protection for limiting customer liability in unauthorised electronic banking transactions, as well as the Basic and Comprehensive Cyber Security Frameworks for Primary (Urban) Co-operative Banks. RBI said the action followed a cyber security incident involving compromise of the bank's mobile banking application and an Information Technology Examination that revealed several lapses in the bank's cyber security framework. The penalty was imposed under Section 47-A(1)(c) read with Sections 46(4)(i) and 56 of the Banking Regulation Act, 1949.
Why RBI Acted
RBI imposed a monetary penalty after an Information Technology Examination and a cyber security incident revealed several lapses in the bank's cyber security framework. The bank was found गैर-compliant with RBI directions on limiting customer liability in unauthorised electronic banking transactions, the Basic Cyber Security Framework for Primary (Urban) Co-operative Banks (UCBs), and the Comprehensive Cyber Security Framework for Primary (Urban) Co-operative Banks (UCBs), under Section 47-A(1)(c) read with Sections 46(4)(i) and 56 of the Banking Regulation Act, 1949.
Operating Impact
The bank must absorb the penalty and address the compliance gaps identified by RBI, especially in cyber security and customer protection controls for electronic banking. The action does not invalidate customer transactions, but it signals supervisory expectations for stronger controls and may affect the bank's compliance posture going forward.
Regulatory Basis
- Section 47-A (1) (c) read with Sections 46 (4) (i) and 56 of the Banking Regulation Act, 1949
Action Facts
- Primary Impact
- Fine: Rs 10,000
- Order Date
- 29 Sept 2023
- Effective From
- 29 Sept 2023
- Entities Affected
- 1
- Entity Role
- Primary
- Entity Type
- Co-operative bank