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The Chembur Nagarik Sahakari Bank Ltd., Mumbai

Co-operative bankMumbai, Maharashtra

The RBI action, regulatory basis, and operating impact linked to this entity.

Recorded RBI impact

Fine: Rs 1.00 L

Monetary penalty · Fresh imposition

S1

Published by RBI

4 Dec 2023

Case Brief

By an order dated November 20, 2023, RBI imposed a monetary penalty of Rs 1.00 lakh on The Chembur Nagarik Sahakari Bank Ltd., Mumbai. The action was taken for non-compliance with RBI directions on 'Maintenance of Deposit Accounts - Primary (Urban) Co-operative Banks' after inspection found that the bank charged fixed penal charges for minimum-balance shortfalls instead of charges proportionate to the shortfall, and did not inform customers that penal charges would apply if the minimum balance was not restored within one month of notice. The penalty was imposed under section 47A(1)(c) read with sections 46(4)(i) and 56 of the Banking Regulation Act, 1949.

Why RBI Acted

Customer protectionFair practicesReporting & disclosure

RBI imposed a monetary penalty under section 47A(1)(c) read with sections 46(4)(i) and 56 of the Banking Regulation Act, 1949, after inspection found that the bank had not complied with RBI directions on 'Maintenance of Deposit Accounts - Primary (Urban) Co-operative Banks'. Specifically, it charged fixed penal charges for shortfall in minimum balance in savings accounts instead of charges proportionate to the shortfall, and it failed to notify customers that penal charges would apply if the minimum balance was not restored within a month from the date of notice.

Operating Impact

The bank must bear the monetary penalty, but the release does not impose any additional operating restriction. The finding underscores the need to correct deposit-account charge practices and customer notices going forward, with implications for savings account holders affected by minimum-balance penal charges.

Regulatory Basis

  • section 47A (1) (c) read with Sections 46 (4) (i) and 56 of the Banking Regulation Act, 1949

Action Facts

Primary Impact
Fine: Rs 1.00 L
Order Date
20 Nov 2023
Effective From
20 Nov 2023
Entities Affected
1
Entity Role
Primary
Entity Type
Co-operative bank