Case brief
RBI imposed a ₹1 lakh penalty on The Chanasma Nagrik Sahakari Bank Limited, Chanasma, for non-compliance with customer-protection directions on unauthorised electronic banking transactions.
Impact
The bank must absorb the ₹1 lakh penalty and ensure future compliance with RBI's customer-protection requirements for unauthorised electronic banking transactions. The action does not, by itself, impose a restriction on operations, but it signals supervisory concern and leaves the bank exposed to any further action RBI may initiate.
Why RBI acted
Regulatory basis
- Section 47A(1)(c) read with Sections 46(4)(i) and 56 of the Banking Regulation Act, 1949