Case brief
RBI imposed a monetary penalty of Rs 59.20 lakh on South Indian Bank Limited for non-compliance with directions on deposits and customer service. The issues related to minimum balance charges without proper customer intimation and lien marking on certain NRE savings accounts.
Impact
South Indian Bank must absorb the monetary penalty and continue operating, but the finding highlights compliance deficiencies in customer service and deposit-account practices. The order does not mention any operational restriction, but RBI has preserved its ability to initiate further action if warranted.
Why RBI acted
Regulatory basis
- Section 47 A (1) (c)
- Section 46 (4) (i) of BR Act