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Phonepe Private Limited

Payment entity

A source-linked record of 2 RBI actions, their timing, severity, and recurring regulatory themes.

At a Glance

Total actions
2
Total penalties
Rs 21.0 L
Latest action
12 Sept 2025

Enforcement Fingerprint

2 actions across 2 years.

PenaltyRestrictionLicence actionLiftedOther

Action Mix

Monetary penalty2

Lifecycle Mix

Fresh imposition2

Severity Mix

S3 Elevated1
S4 High1

Source-linked record

Action History

2 linked actions

2025

1

Case brief

RBI imposed a ₹21 lakh penalty on PhonePe Limited for non-compliance with directions on prepaid payment instruments. The breach involved an escrow account shortfall and delayed reporting to RBI.

Impact

PhonePe must absorb the monetary penalty and remain subject to RBI supervisory oversight. The release does not impose any additional operational restriction, but the company remains exposed to further action if compliance deficiencies persist; customers and merchants are indirectly affected by the escrow and settlement compliance lapses described in the order.

Why RBI acted

Reporting & disclosureCustomer protectionLending norms

Regulatory basis

  • Section 30(1) read with Section 26(6) of the Payment and Settlement Systems Act, 2007

2019

1

Case brief

RBI imposed monetary penalties on five PPI issuers for non-compliance with regulatory guidelines. The penalties were issued under Section 30 of the Payment and Settlement Systems Act, 2007.

Impact

Each of the five PPI issuers must absorb the financial penalty and address the compliance deficiencies that led to RBI action. The penalty does not itself state an operational restriction, but it signals regulatory non-compliance and may affect supervisory scrutiny going forward.

Why RBI acted

Reporting & disclosureOther

Regulatory basis

  • Section 30 of the Payment and Settlement Systems Act, 2007

Bulk action context

This RBI action affected 5 entities. This profile is linked as bulk member.

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