Case brief
RBI imposed a ₹21 lakh penalty on PhonePe Limited for non-compliance with directions on prepaid payment instruments. The breach involved an escrow account shortfall and delayed reporting to RBI.
Impact
PhonePe must absorb the monetary penalty and remain subject to RBI supervisory oversight. The release does not impose any additional operational restriction, but the company remains exposed to further action if compliance deficiencies persist; customers and merchants are indirectly affected by the escrow and settlement compliance lapses described in the order.
Why RBI acted
Regulatory basis
- Section 30(1) read with Section 26(6) of the Payment and Settlement Systems Act, 2007