Case brief
RBI imposed a Rs 6.20 lakh penalty on Northern Arc Capital Limited for lapses in regulatory disclosures and internal grievance escalation. The company was found non-compliant with RBI directions on financial statement disclosures and the Internal Ombudsman framework.
Impact
Northern Arc Capital Limited must treat the penalty as a regulatory enforcement action and address the disclosure and complaint-handling gaps identified by RBI. The order does not by itself invalidate customer transactions, but RBI has stated that the penalty is without prejudice to any other action it may initiate, so further supervisory or enforcement steps remain possible.
Why RBI acted
Regulatory basis
- section 58G(1)(b) read with section 58B(5)(aa) of the Reserve Bank of India Act, 1934