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Mastercard

Payment entity

The RBI action, regulatory basis, and operating impact linked to this entity.

Recorded RBI impact

Business restriction

Business restriction · Fresh imposition

S4

Published by RBI

14 Jul 2021

Case Brief

The Reserve Bank of India imposed supervisory restrictions on Mastercard Asia / Pacific Pte. Ltd. (Mastercard) for non-compliance with the RBI's directions on Storage of Payment System Data. RBI said Mastercard had been given sufficient time and opportunities but remained non-compliant. The order bars Mastercard from onboarding new domestic customers — debit, credit, or prepaid — onto its card network starting July 22, 2021. Existing customers are not affected. The action was taken under Section 17 of the Payment and Settlement Systems Act, 2007. RBI's background note states that system providers were required to store end-to-end payment data in India and to submit compliance reporting and a board-approved audit report.

Why RBI Acted

Reporting & disclosureData privacy

RBI found Mastercard Asia / Pacific Pte. Ltd. non-compliant with the directions on Storage of Payment System Data. The company had been given considerable time and adequate opportunities, but did not comply with RBI's April 6, 2018 circular requiring all system providers to store the entire payment-system data in India, report compliance to RBI, and submit a Board-approved System Audit Report by a CERT-In empanelled auditor. Under Section 17 of the Payment and Settlement Systems Act, 2007, RBI restricted Mastercard from onboarding new domestic customers (debit, credit or prepaid) onto its card network from July 22, 2021.

Operating Impact

Mastercard cannot add new domestic card customers in India from the stated effective date, though existing customers may continue using the network. Mastercard must ensure compliance with RBI's data storage requirements and related reporting/audit obligations; card-issuing banks and non-banks are also directed to conform to these requirements.

Regulatory Basis

  • Section 17 of the Payment and Settlement Systems Act, 2007 (PSS Act)

Action Facts

Primary Impact
Business restriction
Order Date
6 Apr 2018
Effective From
22 Jul 2021
Entities Affected
1
Entity Role
Bulk Member
Entity Type
Payment entity

Entities similar to Mastercard

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  1. Mastercard Asia / Pacific Pte. Ltd

    Payment entity

    1 shared action

    1 restriction