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Hero FinCorp Limited

NBFC

The RBI action, regulatory basis, and operating impact linked to this entity.

Recorded RBI impact

Fine: Rs 3.10 L

Monetary penalty · Fresh imposition

S2

Published by RBI

24 May 2024

Case Brief

The Reserve Bank of India imposed a monetary penalty on Hero FinCorp Limited by order dated May 22, 2024. The penalty was for non-compliance with certain provisions of the RBI’s Non-Banking Financial Company Directions, 2016, specifically those relating to the Fair Practices Code. RBI found that the company did not convey the terms and conditions of loans in writing to borrowers in the vernacular language understood by them, following a statutory inspection and supervisory proceedings under the RBI Act, 1934.

Why RBI Acted

Fair practicesCustomer protectionReporting & disclosure

RBI imposed a monetary penalty under section 58G(1)(b) read with section 58B(5)(aa) of the RBI Act, 1934 after a statutory inspection and show-cause process. The sustained charge was that the company failed to convey the terms and conditions of loans in writing to borrowers in the vernacular language understood by them, contrary to the RBI’s 2016 NBFC Directions relating to Fair Practices Code.

Operating Impact

Hero FinCorp Limited must absorb the monetary penalty and remains subject to any further RBI action that may be initiated. The action does not itself invalidate customer transactions, but it signals a compliance lapse in borrower communication and fair-practice disclosures.

Regulatory Basis

  • clause (b) of sub-section (1) of section 58G
  • clause (aa) of sub-section (5) of section 58B of the Reserve Bank of India Act, 1934

Action Facts

Primary Impact
Fine: Rs 3.10 L
Order Date
22 May 2024
Effective From
22 May 2024
Entities Affected
1
Entity Role
Primary
Entity Type
NBFC