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Equifax Credit Information Services Private Limited

Credit bureauMumbai

A source-linked record of 2 RBI actions, their timing, severity, and recurring regulatory themes.

At a Glance

Total actions
2
Total penalties
Rs 25.4 L
Latest action
4 Sept 2026

Enforcement Fingerprint

2 actions across 2 years.

PenaltyRestrictionLicence actionLiftedOther

Action Mix

Monetary penalty2

Lifecycle Mix

Fresh imposition2

Severity Mix

S1 Low1
S3 Elevated1

Source-linked record

Action History

2 linked actions

2026

1

Case brief

RBI imposed a monetary penalty of ₹1,19,400 on Equifax Credit Information Services Private Limited for non-compliance with directions on compensation for delayed credit information updation/rectification.

Impact

Equifax Credit Information Services Private Limited must absorb the penalty and remain exposed to any further action RBI may decide to initiate. The specific compliance lapse concerns timely payment of compensation to eligible complainants, but the release does not indicate any broader operational restriction.

Why RBI acted

Reporting & disclosureCustomer protection

Regulatory basis

  • Section 25(1)(iii) read with Section 23(4) of the Credit Information Companies (Regulation) Act, 2005

2023

1

Case brief

RBI imposed a monetary penalty of Rs 24.25 lakh on Equifax Credit Information Services Private Limited, Mumbai. The penalty was for non-compliance with the CIC Act and Rules relating to accuracy/completeness of credit information and complaint handling.

Impact

The company must bear the monetary penalty and continue complying with CIC Act/CIC Rules requirements on accurate, complete credit information and timely complaint resolution. Borrowers whose complaints were pending or inadequately handled are the directly affected parties, although the release does not state any additional operational restriction.

Why RBI acted

Reporting & disclosureCustomer protection

Regulatory basis

  • clause (iii) of sub-section (1) of section 25 read with sub-section (4) of section 23 of CIC (R) Act
  • Credit Information Companies (Regulation) Act, 2005
  • Credit Information Companies Rules, 2006