Case brief
RBI has imposed a monetary penalty of ₹99.30 lakh on Jammu and Kashmir Bank Limited. The action was based on non-compliance with internal ombudsman, customer service, DEA Fund, and KYC-related requirements.
Impact
The bank must absorb the monetary penalty and address the compliance gaps identified by RBI in complaint handling, customer communication, DEA Fund transfers, and V-CIP onboarding controls. The release does not impose a new operational ban, but RBI reserves the right to initiate further action if warranted.
Why RBI acted
Regulatory basis
- section 26A of the Banking Regulation Act, 1949
- Section 47 A(1)(c) read with Section 46(4)(i) of the BR Act