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Bajaj Finance Limited

NBFCPune, Maharashtra

A source-linked record of 4 RBI actions, their timing, severity, and recurring regulatory themes.

At a Glance

Total actions
4
Total penalties
Rs 3.58 Cr
Latest action
15 Nov 2023

Enforcement Fingerprint

4 actions across 3 years.

PenaltyRestrictionLicence actionLiftedOther

Action Mix

Monetary penalty3
Business restriction1

Lifecycle Mix

Fresh imposition4

Severity Mix

S4 High3
S2 Moderate1

Source-linked record

Action History

4 linked actions

2023

2

Case brief

RBI has restricted Bajaj Finance from sanctioning and disbursing loans under two digital lending products, effective immediately. The move follows non-compliance with digital lending guidelines and Key Fact Statement requirements.

Impact

Bajaj Finance cannot originate or disburse loans under eCOM and Insta EMI Card until RBI is satisfied that the deficiencies have been corrected. Borrowers seeking these products are directly affected, and the company must fix its KFS and related digital lending compliance gaps before the restriction can be lifted.

Why RBI acted

Digital lendingCustomer protection

Regulatory basis

  • Section 45L(1)(b) of the Reserve Bank of India Act, 1934

Restrictions

Lending Restriction

Case brief

RBI imposed a monetary penalty of ₹8.50 lakh on Bajaj Finance Limited, Pune, for non-compliance with fraud-monitoring directions for NBFCs. The lapses related to not reporting and delayed reporting of certain frauds to RBI.

Impact

Bajaj Finance Limited must bear the monetary penalty and the finding signals regulatory non-compliance in its fraud reporting controls. There is no stated operational restriction, but the company may need to strengthen fraud monitoring and reporting processes to avoid further regulatory action.

Why RBI acted

Reporting & disclosureGovernance oversight

Regulatory basis

  • clause (b) of sub-section (1) of Section 58 G
  • clause (aa) of sub-section (5) of Section 58 B of the Reserve Bank of India Act, 1934

2021

1

Case brief

RBI imposed a ₹2.50 crore penalty on Bajaj Finance Limited, Pune. The action followed violations of RBI directions on outsourcing and fair practices in NBFC recovery/collection conduct.

Impact

Bajaj Finance must absorb the penalty and address the compliance gaps flagged by RBI in outsourcing oversight and collections conduct. The action reinforces expectations around recovery-agent conduct, fair practices, and customer treatment, with implications for borrowers affected by collection practices.

Why RBI acted

Fair practicesCustomer protectionOther

Regulatory basis

  • clause (b) of sub-section (1) of section 58 G
  • clause (aa) of sub-section (5) of section 58B of the Reserve Bank of India Act, 1934
  • Non-Banking Financial Company - Systemically Important Non-Deposit taking Company and Deposit taking Company (Reserve Bank) Directions, 2016

2019

1

Case brief

RBI imposed a monetary penalty of ₹10.0 million on Bajaj Finance Ltd. for violating the Fair Practices Code under its NBFC master directions.

Impact

Bajaj Finance Ltd. must absorb the monetary penalty and address the compliance deficiencies noted by RBI. The action has no stated direct restriction on business operations, but it signals supervisory concern over adherence to fair practices requirements for its customers.

Why RBI acted

Fair practicesReporting & disclosure

Regulatory basis

  • Section 58G(1)(b) read with sub-section 5(aa) of section 58B of the RBI Act, 1934